The fastest way to reach us is the feedback panel that sits on every page of this site. It goes to a queue we read, not to an unattended inbox.
Report a problem with a guide
Click Report a problem in the bottom-right corner of any page. Tell us which step didn’t match your screen and what you saw instead. Include your email only if you want a reply — it’s optional, and we don’t use it for anything else.
Every guide also ends with a Was this helpful? prompt. A thumbs-down with one sentence of detail is genuinely useful; it tells us which guide to re-check first.
What we can help with
- A step in one of our guides that is out of date or wrong
- A broken link, a page that won’t load, or something that looks broken on your phone
- Corrections, missing information, or a guide you’d like us to write
What we can’t help with
We are an independent guides site with no connection to Meta Platforms, Inc. We cannot recover a locked or hacked Facebook account, restore a disabled profile, remove content, or contact Facebook on your behalf. For those, use Facebook’s own Help Centre — it is the only channel that can act on your account.
Never send us passwords, verification codes, or payment details. We will never ask for them.
Response times
We read everything that comes in. Error reports about a specific guide get looked at first, usually within a few days. General suggestions may take longer, and we can’t promise a reply to every message.